Shipping and Delivery Policy

Last updated: August 20, 2026

Thank you for shopping with Majid Trader. This Shipping and Delivery Policy explains how we process, ship, and deliver orders placed through our Shopify store.

1. Order Processing

Orders are normally processed within 1–3 business days after payment has been confirmed.

Orders placed on weekends or public holidays may begin processing on the next business day.

Once your order has been shipped, you will receive shipping information or tracking details when available.

2. Delivery Times

Estimated delivery times depend on your location and the shipping service selected at checkout.

Typical delivery times are:

• Local deliveries: 2–5 business days

• Domestic deliveries: 3–7 business days

• Remote areas: 5–10 business days

These are estimates and are not guaranteed delivery dates. Delays may occur due to weather, holidays, courier issues, incorrect addresses, customs procedures, or other circumstances outside our control.

3. Shipping Charges

Shipping charges are calculated and displayed at checkout based on the delivery location, order size, and available shipping method.

From time to time, Majid Trader may offer free shipping or promotional shipping rates.

4. Order Tracking

Where tracking is available, tracking information will be provided after your order has been dispatched.

Please allow some time for tracking information to become active after the courier receives your package.

5. Incorrect or Incomplete Addresses

Customers are responsible for providing a complete and accurate shipping address, phone number, and other required delivery information.

If an order is returned to us because of an incorrect or incomplete address, additional shipping charges may apply if you request that the order be shipped again.

6. Delayed or Lost Orders

If your order is delayed, please first check the tracking information provided by the shipping carrier.

If an order appears to be lost or has not been delivered within a reasonable period, please contact Majid Trader so we can investigate the matter with the shipping carrier.

7. Damaged Packages

If your package arrives damaged, please contact us as soon as possible and provide your order number along with clear photographs of the package and product.

We will review the situation and provide an appropriate solution in accordance with our Refund and Return Policy.

8. Delivery Attempts

The courier may make one or more delivery attempts depending on the shipping service. If the customer is unavailable, the courier may contact the customer or return the package to the sender.

Any additional delivery or reshipping costs caused by an unsuccessful delivery may be the customer's responsibility.

9. Changes to Orders

If you need to change your delivery address or other shipping information, contact Majid Trader as soon as possible.

We cannot guarantee that changes can be made after an order has been processed or shipped.

10. International Shipping

If international shipping is offered, delivery times and costs may vary by destination.

Customers may be responsible for applicable customs duties, taxes, import fees, or other charges imposed by the destination country.

11. Contact Us

If you have questions about shipping or delivery, please contact Majid Trader through the contact information provided on our Shopify store.

By placing an order with Majid Trader, you acknowledge that delivery times are estimates and may be affected by circumstances outside our control.